Closing Sale Information - October 4 - 22
After 20+ years in business, Santa's Letters and Gifts has closed. Below you will find more information and FAQs about our fall closing sale.
ALL SALES ARE FINAL and refunds, returns or exchanges will not be accepted. Orders will ship the week of November 6 and you will receive an email confirmation and tracking number.
Scroll down to read What's Next and the FAQs section.
WHAT'S NEXT?
We are transitioning to our new art focused website featuring custom artwork from Pamela Sue, founder of Santa's Letters and Gifts, and we will also have a selection of fine Alaska gifts. We invite you to join us on this new journey and subscribe to our newsletter HERE or visit our new website, Pamela Sue Art & Designs, and subscribe to our newsletter.
FAQs - FREQUENTLY ASKED QUESTIONS
What are "Ready to Send Santa Letter Packs & Certificates?"
It is our new style of letter. It's a pre-written letter from Santa printed on our custom, vintage-designed stationery and we apply our official North Pole foil seal to each letter. Depending on which pack you choose, you will receive additional enclosures and a colorful North Pole envelope or tube.
With this letter style, you only need to fill out your loved one's name, current year, address, add postage and drop it in the mail.
"Ready to Send Santa Letter Packs and Certificates" are sold in varying quantities. See individual products for prices. The biggest Bonus: these letters do not expire and you pull them out as you need them.
Same high quality Santa Letter and Envelope Package or Santa Letter & Tube Package we have offered for many years, but it is "Ready to Personalize and Send" by you.
When will my order ship?
To maintain efficiency in our sales, shipping and packing process, and avoid numerous trips to the post office, ALL ORDERS WILL SHIP THE WEEK OF NOVEMBER 6. You will receive an email confirmation with a tracking number.
Are All Sales Final?
Yes, all sales are FINAL, and refunds, returns or exchanges will not be accepted. ALL ORDERS will ship the week of November 6.
Will the Santa Letter Packs be available on your new website?
Yes, we will offer the Santa Letter packs on our new website, Pamela Sue Art & Designs, after the sale is over.
Do the Santa Letters or Certificates expire?
No, the great thing about this style of letter is they don't expire and you can fill out the letters as needed.
CUSTOMER SERVICE
If you need to reach customer service, please do so by emailing customerservice@santaslettersandgifts.com. It will be easier to reply by email rather than phone. This email will be valid until approximately November 17, after this date, please contact us via our new website at PamelaSueArtAndDesigns.com and go to the Contact form.